Cancellation and Refund Policy

1. Cancelling a subscription

You may cancel at any time by writing to support@cards-ai.app or through the dashboard when that option is available. Cancellation takes effect at the end of the current billing period, and your card stays published until then.

No further charges are made after cancellation.

2. Refunds

Payments made are non refundable, including for any unused part of a monthly or yearly period, except where the law requires a refund.

No refund is given for not using the Service, forgetting to cancel before automatic renewal, or a card disabled for breach of the Terms.

3. Statutory rights

Nothing in this policy limits consumer rights under the Israeli Consumer Protection Law, 1981, and the Consumer Protection (Cancellation of Transaction) Regulations, 2010. Where such a right applies to you, cancellation follows the law, and we may charge a cancellation fee and for the service provided up to cancellation, as the law permits.

Statutory cancellation rights apply to consumers only, not to purchases made for business purposes, to the extent the law allows.

4. Billing errors

If you were charged by mistake or twice, contact support@cards-ai.app within 30 days, and after review we will return the overcharged amount.

5. How refunds are made

An approved refund is made to the original payment method within 14 business days, less non refundable processing fees where the law permits.

6. Contact

For cancellations and questions: support@cards-ai.app.